Emergency Plumber: What To Do Before Help Arrives

When water is flooding or sewage is backing up, quick action limits damage. Here is what to do first.

Emergencies

What Counts as an Emergency

Safety

If you smell gas, leave and call your gas provider or 911 from outside.

First steps

Need help finding the valve? See how to turn off the water main.

Wait

A slow drip or minor slow drain can usually wait for a regular appointment.

After

Ask about the cause and ways to prevent a repeat.

Call (831) 703-7954.

What is a plumbing emergency?

Burst pipes, sewage backups, no water and gas smells.

What should I do first?

Shut off the main water.

Can a drip wait?

Usually yes.

Should I photograph damage?

Yes, for insurance.

Do you serve Seaside and Pacific Grove?

Yes.

Call us and describe what is happening. We will explain the options and when we can visit.